This note is to formally and publicly commend the GraySwan team for the excellent service to date. The level of service is impressive at every level of the GraySwan team. I believe that you live up to your statement of being a “passionate, experienced and cohesive investment advisory team”.
I was tasked with assessing key investment consultants in South Africa. My requirements were rigorous as a result of my own background where I was responsible for developing performance and risk measurement systems, portfolio construction and quantitative investment models. In addition, I lectured in portfolio management at postgraduate level. My academic and systems knowledge meant that my criteria are demanding.
I needed an investment consultant who could consult to a client who has a cutting edge portfolio construct. This requires the investment advisory team to be knowledgeable, client focused and have flexible systems.
I wanted to ensure that the reporting was concise, understandable and meaningful but be sufficiently perceptive to be able to detect developing problems. The systems should be capable of deeper levels of investigation if necessary.
Another prerequisite is that the investment advisor should be free of conflicts of interest as these could influence the objectivity of the investment advice and lead to sub-optimal advice.
Since appointing GraySwan as the investment advisor, communication has been open and informative from the take-on of the portfolios through to the regular reporting. You have been proactive in resolving ambiguity and forthright and professional with your advice.
There has been significant systems development since we appointed you even though your systems were already first-rate.
In the relatively short period since you were founded, you have improved your BEE credentials which show that you are committed to being a business of the future.
I have never before written a commendation on an entirely unsolicited basis. However, in this case I would like to go on record with my recommendation.
Actuarial Consultant to the Attorneys Fidelity Fund